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Ordering

Registration

You can register with us and enjoy the following benefits: 

  • Your personal details are stored and easy-to-manage. 
  • You can keep track of previous orders.
  • Orders that have not yet been completed will not be lost.


Basket

Add something to your basket by clicking on the button. When you have done so, the button will change colour, from black to gold.
Click on your basket to see all of the titles that are in there, including the quantity and individual price of each item, as well as the subtotal.

 

Shipping costs

Choose your shipping method.

Germany    
Deutsche Post package 1–3 business days € 4.00
Switzerland    
Swiss Post package duty paid 3–6 business days € 12.00
Europe    
Europe parcel 3–8 business days € 11.00
Rest of world    
World parcel 5–15 business days € 25.00

Please note that customs duties may apply to your order outside of Germany and the EU. Please find out about the regulations that apply in your country.


Payment

We offer the following payment methods: PayPal, VISA, Master Card, Maestro, American Express and Giropay. You will be able to review your order once again before you submit it. Once you have ticked the Terms and Conditions and the returns policy, click on the button “Buy” and submit your order.

 

Order confirmation

Once your order has been processed, you will receive a confirmation email.

 

Delivery

As a rule we will process your order within one business day. The delivery date is subject to the method of shipping chosen. Global political incidents might provoke considerable delays in deliveries outside of Europe.

 

Order tracking

All of the shipping methods can be tracked. You will be sent an email with tracking details once your order has been shipped.